Shipping Policy

Thank you for choosing Creabear — your trusted source for natural herbal and supplement products. We work hard to ensure your order is processed quickly and delivered safely to your door.

1. Order Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• You’ll receive a confirmation email once your order is placed and another email with tracking details when it ships.

2. Shipping Locations

We currently ship within the United States only. We do not offer international shipping at this time.

• Standard U.S. Orders: Typically delivered within 3–7 business days after dispatch. Delivery times may vary based on carrier delays, weather, or holidays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and order weight. From time to time, we offer Free Shipping promotions — please check our homepage or site banner for current offers.

4. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this link to follow your shipment’s progress until it is delivered.

5. Lost or Delayed Packages

If your package appears delayed or lost, please contact us at hello@creabear.com. We’ll work with the shipping carrier to help locate your order and resolve the issue as quickly as possible.